Masonry Painters - Edinburgh
Edinburgh’s masonry is one of the most distinctive features of many local properties, but it is regularly exposed to harsh weather conditions. From surface staining and water damage to peeling paint, these common issues add to the growing maintenance costs faced by property owners.
At Thistle Decorators, our team provides masonry painting services across Edinburgh and the surrounding areas. With precise application methods, expert workmanship and high-quality masonry paint systems, our masonry painters in Edinburgh deliver a durable, flawless finish that protects and enhances your property.
Keep your property looking its best for longer with weather-resistant masonry paint. Contact Thistle Decorators, Edinburgh’s trusted masonry painters.
Masonry painting services in Edinburgh
Working with Scottish homeowners and businesses since 1984
No project is too big or too small
Professional Masonry Painting Services
Thistle Decorators is a fully accredited painting and decorating company with over 40 years of experience across traditional tenements, residential homes, commercial spaces, industrial projects and government properties.
We are proud members of the Scottish Decorators Federation and the Guild of Master Craftsmen and are verified Edinburgh Trusted Traders. We also hold £5 million public and employers’ liability insurance, ensuring your project is in safe, professional hands. Every job is completed to a high standard using premium materials and a structured approach, backed by a two-year workmanship guarantee.
We understand Edinburgh’s architectural character and the demands it places on exterior finishes. From the honey-coloured ashlar of the New Town to the painted render and pebbledash of suburban properties across Cramond, Barnton, Colinton and Bonaly, Edinburgh’s exterior masonry faces harsh weather conditions daily.
Masonry paint is an excellent choice for properties with unpainted render. It helps enhance the home’s exterior while sealing the substrate against moisture, extending the lifespan of masonry surfaces.
Our team holds relevant NVQ, CSCS and SCORE qualifications, with certifications and training from organisations including IOSH, PASMA and IPAF. We also use Mobile Elevating Work Platforms (MEWPs) and specialist access equipment for safe exterior work on difficult-to-reach surfaces. From initial consultation to the final inspection, we deliver a smooth, hassle-free service with clear communication throughout every project.
Our masonry coating and decorating services include:
Exterior masonry painting for stone, brick, concrete and rendered walls
Masonry paint application using expert painting methods to suit a variety of masonry surfaces
Water- and solvent-based masonry paint systems, specified by surface type and exposure level
Surface preparation, including crack filling, render repairs, cleaning and priming
Exterior painting service for tenement blocks, communal staircases, exterior walls and shared facades
Texture coatings and rough-cast finishes on rendered masonry walls
Gloss and satin finishes to masonry details, sills, lintels and architectural features
Recoating and protection for masonry structures showing weather damage and stains
Colour consultation and finish specification to complement Edinburgh’s architectural style
Extend the lifespan of your property’s exterior masonry surfaces. Speak to our masonry painters about the right paint system for your property.
Call us on 0131 5550330 or email info@thistledecorators.co.uk
The Benefits of Exterior Masonry Painting & Decorating
A well-chosen masonry paint helps improve your property’s appearance while providing added protection from the elements. When applied correctly, it forms a continuous exterior barrier that seals and protects the underlying surface.
Keep your property looking its best with exterior masonry painting services from Thistle Decorators. Contact us to request a quote today.
Posted on Google Ben Królak-RobertsonTrustindex verifies that the original source of the review is Google. Great advice, service and standard of work. Highly recommendedPosted on Google Karen StevensonTrustindex verifies that the original source of the review is Google. Thistle Decorators have recently painted my whole flat. My painter, Greig did a fabulous job. He arrived on time and what a well-mannered chap he is. David who overseen the works was very courteous and professional. Nothing was too much trouble. I would recommend Thistle Decorators and would employ them in the future.Posted on Google Anja KTrustindex verifies that the original source of the review is Google. Thistle Decorators did a great job in painting my windows from the outside - on time, reliable, no mess and competitive pricing; the windows look fantastic by the way. I will sure keep them on my books, thanks.Posted on Google Frances MacdonaldTrustindex verifies that the original source of the review is Google. This is the second time we have used Thistle Decorators with complete satisfaction. The lady painter who did our gutters and down pipes was amazing. Totally undemanding and considerate of us elderly folk, scrupulous working method left everything impec and paint perfect! Thank you Maddi!Posted on Google Mike InnesTrustindex verifies that the original source of the review is Google. Highly recommend decorators. The whole process of dealing with them was very professional, from the planning to the execution. Could not recommend them highly enough. They understood the time pressures involved in getting our charity back up and running and made sure that the work was all done on time. A massive thank you to David and team.Posted on Google Daniel McCalmanTrustindex verifies that the original source of the review is Google. The painter (Vince) I dealt with the morning the job started was a really nice guy straight away you knew he was a professional. I showed him the colours for the 4 rooms and I left and moved out for the 3 days it was going to take to do the job. So I don’t know if it was just Vince that done the job or if somebody else turned up to work with him. But what a job absolutely brilliant and I’m over the moon with the final result. I will definitely use Thistle again. My only slight moan is the job started a day later than planned and a some communication from the office would have been appreciated also the colour match scanner was not available so I had to pick the colours from the chart. Slight hic ups there but nothing drastic I think it was just a bad busy day with circumstances beyond anyone’s control. But I will definitely be using Thistle again absolutely brilliant job donePosted on Google Erik PfeifferTrustindex verifies that the original source of the review is Google. David and Debra from Thistle decorators did a marvelous job. Finishes on time in high quality and with excellent information flow and pictures of the progress along the way.Posted on Google Leslie HillsTrustindex verifies that the original source of the review is Google. Complete re-decoration of one room with very high ceilings, including window and making shutters work + one very tall window returned to functioning and painted from a dilapidated state. Painters were on time, courteous, efficient and helpful. The work was completed well and in a shorter time than estimated at a decent price. I recommend highly.Posted on Google Anne MathiesonTrustindex verifies that the original source of the review is Google. Thistle Decorating Services have just finished the third consecutive room for us and we are delighted with the results. David priced the work fairly and has been a delight to deal with even helping us coordinate joinery work as part of the project. Our woodwork was in a poor state and required a lot of preparation before painting and David and his team have delivered a quality result. I would not hesitate to recommend them.
Frequently Asked Questions
What’s the difference between water-based and solvent-based masonry paint?
Solvent-based masonry paint generally offers superior adhesion to weathered or contaminated surfaces and performs well in lower temperatures. It’s a reliable exterior painting choice for Scotland’s climate.
Water-based systems have improved significantly and are now widely used for their low VOC content, fast drying times and ease of application. The ideal paint for your building will depend on the surface condition, texture, exposure level and finish requirement.
How many coats of masonry paint are required?
Most exterior masonry paint systems require two coats following preparation and priming. Porous stones, heavily weathered render or previously unpainted masonry surfaces may require additional coats to achieve even coverage.
Can you advise on the right masonry paint for my property?
Yes, our professional painters can help recommend the ideal masonry paint for your home or building. The right paint will depend on the surface type, the condition of the existing finish, the level of exposure and the decorative finish you want to achieve.
Can you work with property factors and coordinate with other contractors on masonry painting projects?
Yes, this is something we do regularly across Edinburgh. Many exterior masonry painting projects on tenement blocks and commercial properties involve property factors, building managers and multiple contractors working across shared structures.
Our team works directly with property factors to agree on access arrangements, sequencing and timelines from the outset, ensuring our services dovetail with any concurrent roofing, pointing, scaffolding or repairs. We provide a clear, written schedule and regular progress updates throughout.
Which products do you use for your masonry painting?
We use premium PPG paint systems, specifying products from the PPG Building Renewal range to suit each project’s substrate and exposure requirements.
For concrete, render and masonry surfaces, we work with the PPG Perma-Crete line, a comprehensive masonry coating system that includes fillers, sealers, primers, elastomerics, textured coatings and topcoats. These are selected according to surface condition and the demands of Scotland’s climate.
The Perma-Crete range is designed to address common masonry problems including water ingress, surface cracking, weathering and staining. This makes it particularly well suited to Edinburgh’s exposed and varied exterior facades.
Our team will specify the correct product and system for your property during the initial consultation.
Do you require a deposit before work starts?
Yes. For most projects, Thistle Decorators requires a deposit before work begins.
The deposit allows us to:
- Secure your place in our schedule
- Allocate labour and resources
- Order any specialist materials required for your project
The deposit amount will be clearly outlined in your quotation and confirmed before any work is booked in.
When is the remaining balance due?
The final invoice is issued once works are complete, in line with the agreed quotation and scope of works.
Payment terms and due dates are clearly stated on the invoice, ensuring full transparency from the outset. For larger or commercial projects, stage payments may be agreed in advance where appropriate.
What payment methods do you accept?
Accepted payment methods are outlined on your invoice. If you have any questions regarding payment options, our team is happy to assist before work begins.
Enquiry & Initial Information
Customers contact us via email, phone, website enquiry form, or WhatsApp.
We ask for:
- Contact details
- Property address
- A description of the work required
- Photos of the areas involved (where possible)
This helps us understand the project before arranging a site visit.
Site Visit & Quotation
We arrange a site visit to assess the property, discuss requirements, and answer any questions.
Following this, we issue a detailed written quotation, outlining:
- Scope of works
- Materials and finishes
- Estimated timescales
- Deposit and payment terms
Quotation Acceptance
Once the customer is happy to proceed, the quotation is formally accepted in writing.
At this stage, we can discuss provisional start dates and any scheduling requirements.
Deposit Invoice Issued
After acceptance, we issue a deposit invoice.
This confirms the project booking and allows us to:
- Schedule the work
- Allocate our team
Order materials where required
Deposit Paid & Start Date Confirmed
Once the deposit has been received, we confirm the start date for works and finalise scheduling.
Customers receive clear communication leading up to the project start, including reminders and access arrangements.
Project Commencement & Ongoing Communication
Work begins on the agreed date.
Throughout the project, we:
- Maintain clear communication
- Keep disruption to a minimum
Provide updates if any issues or delays arise
Completion & Final Invoice
Once works are completed:
- A final check is carried out
- Any agreed snagging is addressed
- The final invoice is issued
All works are covered by our 2-year workmanship guarantee, with manufacturer warranties provided where applicable.
How long does paint take to dry before I can use the room?
Drying times vary depending on the type of paint, number of coats, and environmental conditions.
In most cases:
- Surfaces are touch-dry within a few hours
- Full curing may take longer
We will always advise customers on when it is safe to use the space following completion.
How long does paint take to dry and fully cure?
Drying and curing times can vary depending on the type of paint, number of coats, and environmental conditions.
In general:
- Paint may be touch dry within a few hours
- Surfaces are usually safe for light use within 24–48 hours
- Full curing can take several days to a few weeks, depending on the product used
We will always advise you on the specific drying and curing times for your project.
When can painted areas be cleaned or washed?
It’s important that newly painted surfaces are not cleaned, washed, or scrubbed until the paint has fully cured.
Cleaning too early can:
- Damage the finish
- Cause marking or patchiness
- Reduce the durability of the coating
Once the paint has fully cured, surfaces can be cleaned as normal.
What about communal stairways and regularly cleaned areas?
For communal stairways and shared buildings, this is particularly important as these areas are often cleaned frequently.
We ask that:
- Residents, cleaners, or factors avoid cleaning newly painted areas until advised it is safe to do so
- Any scheduled cleaning is paused or adjusted during the curing period
We will clearly communicate when the surfaces are ready for normal cleaning to resume.
Do you carry out exterior masonry painting in Edinburgh?
Yes. We provide exterior masonry painting services across Edinburgh and surrounding areas, including residential buildings, tenements, and commercial properties.
We use high-quality, weather-resistant coatings designed for:
- Scottish climate conditions
- Longevity and durability
- Breathability where required for older buildings
Each project is assessed individually to ensure the correct system is specified.
What preparation is required for exterior masonry painting?
Preparation is a critical part of any exterior project and can include:
- Cleaning and removal of loose or flaking paint
- Repairing cracks or damaged surfaces
- Treating any underlying issues before painting
- Priming surfaces where required
The level of preparation depends on the condition of the building, and all requirements are clearly outlined in your quotation.
Do you move furniture or should I clear the room?
We ask customers to remove furniture, valuables, and fragile items from work areas where possible prior to the project starting.
We then take care of protecting:
- Floors
- Fixtures
- Remaining furniture
This ensures both safety and efficiency during the project.
Will there be dust during the decorating process?
We take steps to minimise dust as much as possible by using:
- Dust-extraction sanding systems
- Protective sheeting and sealed work areas
While some level of dust is unavoidable in preparation work, our systems significantly reduce disruption compared to traditional methods.
Do you provide all materials or do I need to supply paint?
We typically supply all materials and paints required for the project, ensuring they are correctly specified for the surfaces and conditions.
If a customer prefers to supply their own paint, we are happy to discuss this and advise on suitability.
Can decorating work be delayed due to weather?
Yes. Certain types of work, particularly exterior decorating and masonry painting, are heavily dependent on weather conditions.
Rain, low temperatures, high humidity, or unsuitable drying conditions can affect:
- Surface preparation
- Paint adhesion
- Overall finish quality
For this reason, we may need to delay or reschedule work to ensure the best possible result for your property.
Do you have the right to change start dates due to weather or delays?
Yes. While we always aim to keep to agreed schedules, Thistle Decorators reserves the right to adjust start dates or timelines due to:
- Adverse weather conditions
- Ongoing projects running longer than expected
- Unforeseen site conditions or additional works
This ensures that all projects are completed to the correct standard, rather than being rushed.
How do you manage delays and changes to schedules?
While we aim to keep all scheduled start dates, delays on ongoing projects — such as unforeseen repairs, weather, or additional works — may occasionally affect upcoming bookings.
Where this occurs, we will communicate promptly and provide revised timings, ensuring all work is completed to the expected standard.
If delays occur, we will:
- Inform you as early as possible
- Clearly explain the reason for the delay
- Provide an updated timeline or revised start date
We always aim to minimise disruption and reschedule work as quickly as possible.
Will my project still go ahead if the weather changes?
For interior work, projects can usually continue as planned.
For exterior work, we may need to pause or adjust schedules depending on conditions.
We will always prioritise:
- Quality of finish
- Safety of our team
- Longevity of the work
Do you try to keep delays to a minimum?
Yes. We plan all projects carefully and monitor schedules closely to reduce the risk of delays.
Where possible, we:
- Adjust labour or working hours
- Reorganise schedules
- Return to projects promptly once conditions allow
Our aim is always to complete your project within a reasonable and clearly communicated timeframe.
How much notice will I get if dates need to change?
We aim to provide as much notice as possible if any changes are required.
In most cases, this will be:
- As soon as weather forecasts or project changes are confirmed
- With clear communication on revised dates
We maintain regular contact via email, phone, or WhatsApp to keep you fully informed.
How long will it take to return to my project if it’s delayed due to weather?
If an exterior project is delayed due to weather, we will always aim to return and complete the work as soon as conditions allow.
However, if poor weather continues and we need to move our team onto another scheduled project, we may not be able to return immediately when the weather improves.
This is because:
- We plan projects in advance to keep all customers’ work progressing
- Starting and stopping multiple projects at once can result in several jobs being left incomplete
- We aim to complete each project efficiently and to a high standard before moving fully onto the next
In these cases, your project will be rescheduled into the next available suitable time slot, and we will:
- Keep you fully informed
- Provide updated timelines
- Return as soon as it is practical to do so
Our priority is always to complete each project properly, rather than rushing or leaving multiple jobs unfinished.
Why should I choose Thistle Decorators?
Thistle Decorators is a professional decorating company based in Edinburgh, working across residential and commercial projects.
Customers choose us because we offer:
- Experience with Edinburgh properties, including tenements and communal stairwells
- High-quality finishes using trusted materials
- Strong focus on cleanliness, protection, and dust control
- Clear communication throughout every stage of the project
- Transparent pricing with no hidden costs
- A 2-year workmanship guarantee on all work
We aim to deliver a reliable, professional service from initial enquiry through to completion.
Are you fully insured?
Yes. Thistle Decorators is fully insured, giving customers peace of mind that all work is carried out safely and professionally.
If required, we are happy to provide confirmation of insurance documentation.
Do you provide examples of previous work?
Yes. We can provide examples of previous residential and commercial decorating projects on request.
This may include:
- Communal stair projects
- Interior decorating
- Exterior masonry work
- Office refurbishments
How quickly can you start a decorating project in Edinburgh?
Start times depend on our current schedule and the size of the project.
We aim to provide realistic availability at the quotation stage and will always:
- Offer the earliest suitable start date
- Keep customers informed of any changes
- Work to agreed timelines
For time-sensitive projects, we can discuss options such as additional labour or adjusted scheduling.
Do you work on Edinburgh tenement properties?
Yes. We regularly work on traditional Edinburgh tenement buildings, including:
- Flats
- Communal stairwells
- Exterior masonry
We understand the construction, materials, and access requirements typical of these properties and tailor our approach accordingly.
How do I find a good decorator in Edinburgh?
When choosing a decorator, it’s important to look for:
- Proven experience with similar types of properties
- Clear and detailed quotations
- Strong communication
- Appropriate insurance and guarantees
- Positive previous work or references
Thistle Decorators provides all of the above and is happy to discuss your project in detail before any work begins.
What does a decorator include in their service?
A professional decorating service typically includes:
- Surface preparation
- Repair work where required
- Application of specified paint systems
- Protection of surrounding areas
- Clean-up and finishing
At Thistle Decorators, all work is carried out to a high standard and in line with the agreed specification.
Frequently Asked Questions
How do I know if I need masonry painting services?
You should seek masonry painting services once you notice signs of ageing or deterioration. Signs that your property may need masonry painting include:
Peeling or flaking masonry paint
Damp or mould patches
Visible staining
Surface cracking on exterior walls
Fading areas
Poor paint longevity and weather damage
Unpainted render and weathered exterior masonry can also benefit from a suitable masonry paint system. Our team can assess the condition of your walls and recommend the appropriate surface preparation, coating and finish for your property.
When is the best time to schedule masonry painting services in Edinburgh?
Late spring through to early autumn is generally the best time for masonry painting services in Edinburgh. This is when conditions are milder, and there is usually less risk of prolonged rain, frost and low temperatures.
Summers can provide good conditions for exterior painting, but periods of heavy rain or excessive heat can still affect application and drying times. Early autumn can offer suitably dry, stable conditions that help ensure better paint adhesion. Our team will consider the forecast and the condition of the masonry when planning your project.
What’s the difference between water-based and solvent-based masonry paint?
Solvent-based masonry paint generally offers superior adhesion to weathered or contaminated surfaces and performs well in lower temperatures. It’s a reliable exterior painting choice for Scotland’s climate.
Water-based systems have improved significantly and are now widely used for their low VOC content, fast drying times and ease of application. The ideal paint for your building will depend on the surface condition, texture, exposure level and finish requirement.
How many coats of masonry paint are required?
Most exterior masonry paint systems require two coats following preparation and priming. Porous stones, heavily weathered render or previously unpainted masonry surfaces may require additional coats to achieve even coverage.
Can you advise on the right masonry paint for my property?
Yes, our professional painters will recommend the ideal masonry paint for your home or building. The right paint will depend on the surface type, the condition of the existing finish, the level of exposure and the decorative finish you want to achieve.
Can you work with property factors and coordinate with other contractors on masonry painting projects?
Yes, this is something we do regularly across Edinburgh. Many exterior masonry painting projects on tenement blocks and commercial properties involve property factors, building managers and multiple contractors working across shared structures.
Our team works directly with property factors to agree on access arrangements, sequencing and timelines from the outset, ensuring our work is coordinated with any concurrent roofing, pointing, scaffolding or repairs. We provide a clear, written schedule and regular progress updates throughout.
Which products do you use for your masonry painting?
We use premium PPG paint systems, specifying products from the PPG Building Renewal range to suit each project’s substrate and exposure requirements.
For concrete, render and masonry surfaces, we work with the PPG Perma-Crete line, a comprehensive masonry coating system that includes fillers, sealers, primers, elastomerics, textured coatings and topcoats. These are selected according to surface condition and the demands of Scotland’s climate.
The Perma-Crete range is designed to address common masonry problems including water ingress, surface cracking, weathering and staining. This makes it particularly well suited to Edinburgh’s exposed and varied exterior facades.
Some of the masonry products we use include:
Product | Function |
A durable exterior coating ideal for a wide range of masonry surfaces. | |
Trade-quality exterior masonry coating specified according to the substrate and project requirements. | |
Specialist exterior coating designed to provide weather-resistant protection against mould and algae growth. | |
Water-based solution used during surface preparation where walls have algae, moss, lichen, and other biological growth. Treating these areas before painting helps prevent problems that could affect the new coating. | |
Specified for suitable bare or weathered areas where priming is required to improve the performance of the paint system. | |
Ideal for repairing cracks, holes, and surface imperfections before painting. It can be specified for repairs on damp and bare masonry. | |
Provides additional protection against water penetration. |
The final masonry coating system depends on the building, substrate, existing finish and level of exposure. Our team will specify the correct product and system for your property during the initial consultation.
How do you treat algae, moss and other growth before masonry painting?
Exterior masonry affected by algae, moss, lichen or other biological growth should be treated before painting. We use appropriate anti-fungal and sterilising treatments during surface preparation to remove biological growth and help prevent it from affecting the new coating.
This is particularly important on damp, shaded or north-facing walls, where moisture can encourage algae and moss growth. Proper treatment, cleaning and preparation help prevent premature paint failure and can help the new masonry paint system last longer.
Why is painting a cupola important?
Cupolas are highly visible architectural features and are often exposed to wind, rain and other weather conditions. Regular painting and maintenance help protect the surface from water ingress and weather-related deterioration while keeping the building looking well maintained.
Where timber or other vulnerable materials are present, appropriate preparation and protective coatings can also help reduce the risk of moisture-related deterioration and costly repairs. Maintaining a cupola as part of a property’s exterior painting programme can therefore help preserve both its appearance and condition.
Can rising damp affect exterior masonry paint?
Yes. Rising damp can contribute to bubbling, flaking or peeling paint around the base of exterior walls. You may also notice staining, discolouration or salt deposits appearing through the coating.
It is important to identify and address the underlying damp problem before repainting. Depending on the cause and severity, appropriate damp-proofing or remedial work may be required before a new coating system is applied.
Using the wrong paint or coating can also restrict the movement of moisture through the masonry and may make existing moisture problems worse. Our team can assess the condition of the surface and advise whether further damp investigation or remedial work is needed before painting.
How much does a painter charge for exterior masonry painting in Edinburgh?
The cost of hiring exterior painters in Edinburgh depends on the size of the property, the condition of the walls, the amount of surface preparation required and the project’s complexity. The cost can also vary depending on the number of coats, repairs required and products specified.
Prices vary for domestic and commercial painting jobs. Our team will conduct a site survey and provide a free itemised quote tailored to your project.
Do I need to prime masonry for exterior painting and decorating services?
In most cases, yes. Priming improves adhesion, creates a more even, high-quality finish and extends the durability of the completed paint system. The correct primer depends on the substrate, existing materials and the masonry’s condition.
Our decorators will recommend the appropriate system as part of our preparation process before painting and finishing work begins.
Do you require a deposit before work starts?
Yes. For most projects, Thistle Decorators requires a deposit before work begins.
The deposit allows us to:
- Secure your place in our schedule
- Allocate labour and resources
- Order any specialist materials required for your project
The deposit amount will be clearly outlined in your quotation and confirmed before any work is booked in.
When is the remaining balance due?
The final invoice is issued once works are complete, in line with the agreed quotation and scope of works.
Payment terms and due dates are clearly stated on the invoice, ensuring full transparency from the outset. For larger or commercial projects, stage payments may be agreed in advance where appropriate.
What payment methods do you accept?
Accepted payment methods are outlined on your invoice. If you have any questions regarding payment options, our team is happy to assist before work begins.
Enquiry & Initial Information
Customers contact us via email, phone, website enquiry form, or WhatsApp.
We ask for:
- Contact details
- Property address
- A description of the work required
- Photos of the areas involved (where possible)
This helps us understand the project before arranging a site visit.
Site Visit & Quotation
We arrange a site visit to assess the property, discuss requirements, and answer any questions.
Following this, we issue a detailed written quotation, outlining:
- Scope of works
- Materials and finishes
- Estimated timescales
- Deposit and payment terms
Quotation Acceptance
Once the customer is happy to proceed, the quotation is formally accepted in writing.
At this stage, we can discuss provisional start dates and any scheduling requirements.
Deposit Invoice Issued
After acceptance, we issue a deposit invoice.
This confirms the project booking and allows us to:
- Schedule the work
- Allocate our team
Order materials where required
Deposit Paid & Start Date Confirmed
Once the deposit has been received, we confirm the start date for works and finalise scheduling.
Customers receive clear communication leading up to the project start, including reminders and access arrangements.
Project Commencement & Ongoing Communication
Work begins on the agreed date.
Throughout the project, we:
- Maintain clear communication
- Keep disruption to a minimum
Provide updates if any issues or delays arise
Completion & Final Invoice
Once works are completed:
- A final check is carried out
- Any agreed snagging is addressed
- The final invoice is issued
All works are covered by our 2-year workmanship guarantee, with manufacturer warranties provided where applicable.
How long does paint take to dry before I can use the room?
Drying times vary depending on the type of paint, number of coats, and environmental conditions.
In most cases:
- Surfaces are touch-dry within a few hours
- Full curing may take longer
We will always advise customers on when it is safe to use the space following completion.
How long does paint take to dry and fully cure?
Drying and curing times can vary depending on the type of paint, number of coats, and environmental conditions.
In general:
- Paint may be touch dry within a few hours
- Surfaces are usually safe for light use within 24–48 hours
- Full curing can take several days to a few weeks, depending on the product used
We will always advise you on the specific drying and curing times for your project.
When can painted areas be cleaned or washed?
It’s important that newly painted surfaces are not cleaned, washed, or scrubbed until the paint has fully cured.
Cleaning too early can:
- Damage the finish
- Cause marking or patchiness
- Reduce the durability of the coating
Once the paint has fully cured, surfaces can be cleaned as normal.
What about communal stairways and regularly cleaned areas?
For communal stairways and shared buildings, this is particularly important as these areas are often cleaned frequently.
We ask that:
- Residents, cleaners, or factors avoid cleaning newly painted areas until advised it is safe to do so
- Any scheduled cleaning is paused or adjusted during the curing period
We will clearly communicate when the surfaces are ready for normal cleaning to resume.
Do you carry out exterior masonry painting in Edinburgh?
Yes. We provide exterior masonry painting services across Edinburgh and surrounding areas, including residential buildings, tenements, and commercial properties.
We use high-quality, weather-resistant coatings designed for:
- Scottish climate conditions
- Longevity and durability
- Breathability where required for older buildings
Each project is assessed individually to ensure the correct system is specified.
What preparation is required for exterior masonry painting?
Preparation is a critical part of any exterior project and can include:
- Cleaning and removal of loose or flaking paint
- Repairing cracks or damaged surfaces
- Treating any underlying issues before painting
- Priming surfaces where required
The level of preparation depends on the condition of the building, and all requirements are clearly outlined in your quotation.
Do you move furniture or should I clear the room?
We ask customers to remove furniture, valuables, and fragile items from work areas where possible prior to the project starting.
We then take care of protecting:
- Floors
- Fixtures
- Remaining furniture
This ensures both safety and efficiency during the project.
Will there be dust during the decorating process?
We take steps to minimise dust as much as possible by using:
- Dust-extraction sanding systems
- Protective sheeting and sealed work areas
While some level of dust is unavoidable in preparation work, our systems significantly reduce disruption compared to traditional methods.
Do you provide all materials or do I need to supply paint?
We typically supply all materials and paints required for the project, ensuring they are correctly specified for the surfaces and conditions.
If a customer prefers to supply their own paint, we are happy to discuss this and advise on suitability.
Can decorating work be delayed due to weather?
Yes. Certain types of work, particularly exterior decorating and masonry painting, are heavily dependent on weather conditions.
Rain, low temperatures, high humidity, or unsuitable drying conditions can affect:
- Surface preparation
- Paint adhesion
- Overall finish quality
For this reason, we may need to delay or reschedule work to ensure the best possible result for your property.
Do you have the right to change start dates due to weather or delays?
Yes. While we always aim to keep to agreed schedules, Thistle Decorators reserves the right to adjust start dates or timelines due to:
- Adverse weather conditions
- Ongoing projects running longer than expected
- Unforeseen site conditions or additional works
This ensures that all projects are completed to the correct standard, rather than being rushed.
How do you manage delays and changes to schedules?
While we aim to keep all scheduled start dates, delays on ongoing projects — such as unforeseen repairs, weather, or additional works — may occasionally affect upcoming bookings.
Where this occurs, we will communicate promptly and provide revised timings, ensuring all work is completed to the expected standard.
If delays occur, we will:
- Inform you as early as possible
- Clearly explain the reason for the delay
- Provide an updated timeline or revised start date
We always aim to minimise disruption and reschedule work as quickly as possible.
Will my project still go ahead if the weather changes?
For interior work, projects can usually continue as planned.
For exterior work, we may need to pause or adjust schedules depending on conditions.
We will always prioritise:
- Quality of finish
- Safety of our team
- Longevity of the work
Do you try to keep delays to a minimum?
Yes. We plan all projects carefully and monitor schedules closely to reduce the risk of delays.
Where possible, we:
- Adjust labour or working hours
- Reorganise schedules
- Return to projects promptly once conditions allow
Our aim is always to complete your project within a reasonable and clearly communicated timeframe.
How much notice will I get if dates need to change?
We aim to provide as much notice as possible if any changes are required.
In most cases, this will be:
- As soon as weather forecasts or project changes are confirmed
- With clear communication on revised dates
We maintain regular contact via email, phone, or WhatsApp to keep you fully informed.
How long will it take to return to my project if it’s delayed due to weather?
If an exterior project is delayed due to weather, we will always aim to return and complete the work as soon as conditions allow.
However, if poor weather continues and we need to move our team onto another scheduled project, we may not be able to return immediately when the weather improves.
This is because:
- We plan projects in advance to keep all customers’ work progressing
- Starting and stopping multiple projects at once can result in several jobs being left incomplete
- We aim to complete each project efficiently and to a high standard before moving fully onto the next
In these cases, your project will be rescheduled into the next available suitable time slot, and we will:
- Keep you fully informed
- Provide updated timelines
- Return as soon as it is practical to do so
Our priority is always to complete each project properly, rather than rushing or leaving multiple jobs unfinished.
Why should I choose Thistle Decorators?
Thistle Decorators is a professional decorating company based in Edinburgh, working across residential and commercial projects.
Customers choose us because we offer:
- Experience with Edinburgh properties, including tenements and communal stairwells
- High-quality finishes using trusted materials
- Strong focus on cleanliness, protection, and dust control
- Clear communication throughout every stage of the project
- Transparent pricing with no hidden costs
- A 2-year workmanship guarantee on all work
We aim to deliver a reliable, professional service from initial enquiry through to completion.
Are you fully insured?
Yes. Thistle Decorators is fully insured, giving customers peace of mind that all work is carried out safely and professionally.
If required, we are happy to provide confirmation of insurance documentation.
Do you provide examples of previous work?
Yes. We can provide examples of previous residential and commercial decorating projects on request.
This may include:
- Communal stair projects
- Interior decorating
- Exterior masonry work
- Office refurbishments
How quickly can you start a decorating project in Edinburgh?
Start times depend on our current schedule and the size of the project.
We aim to provide realistic availability at the quotation stage and will always:
- Offer the earliest suitable start date
- Keep customers informed of any changes
- Work to agreed timelines
For time-sensitive projects, we can discuss options such as additional labour or adjusted scheduling.
Do you work on Edinburgh tenement properties?
Yes. We regularly work on traditional Edinburgh tenement buildings, including:
- Flats
- Communal stairwells
- Exterior masonry
We understand the construction, materials, and access requirements typical of these properties and tailor our approach accordingly.
How do I find a good decorator in Edinburgh?
When choosing a decorator, it’s important to look for:
- Proven experience with similar types of properties
- Clear and detailed quotations
- Strong communication
- Appropriate insurance and guarantees
- Positive previous work or references
Thistle Decorators provides all of the above and is happy to discuss your project in detail before any work begins.
What does a decorator include in their service?
A professional decorating service typically includes:
- Surface preparation
- Repair work where required
- Application of specified paint systems
- Protection of surrounding areas
- Clean-up and finishing
At Thistle Decorators, all work is carried out to a high standard and in line with the agreed specification.